Note: this is an independent guide, not the official Shenzhen Airlines website. Official site: www.shenzhenair.com
Shenzhen Airlines (深圳航空, IATA: ZH) is a full-service carrier based in Mainland China, with its main hub at Shenzhen Bao’an.
Founded in 1992, it is a member of Star Alliance and part of 中国航空集团.
Shenzhen Airlines, a Star Alliance member controlled by Air China, is the home carrier of Shenzhen Bao’an airport with dense domestic coverage and strong business-route frequencies to Beijing, Shanghai and Chengdu.
This page gathers the essentials for flying with Shenzhen Airlines: official website, fares, online check-in, baggage rules and customer service contacts.
Shenzhen Airlines, established in 1992, sits within 中国航空集团; Star Alliance membership extends its reach through partner networks and unlocks reciprocal lounge, priority and mileage benefits.
Network & hub
In network terms, Shenzhen Airlines's core strength is High-frequency domestic business network from Shenzhen. At Shenzhen Bao’an the airline runs its own check-in zones and premium facilities, and minimum connection times are most reliable there.
Booking & travel tips
Booking tips: fares float with live inventory — 2–6 weeks out (2–4 months long-haul) is usually the trough, and member pricing can undercut platforms. Add your PhoenixMiles (shared with Air China) number at booking; retro-crediting needs boarding passes. Paid upgrade windows open around check-in at prices well below purchase-time premiums, and pre-bought extra baggage saves 30%+ versus airport rates.
The official website is www.shenzhenair.com. AirFlights.cn is an independent guide with price-comparison links.
How do I find cheap Shenzhen Airlines tickets?
Compare live fares on Trip.com — prices vary a lot by date and cabin — or book directly on the airline's own site. Airline member days and seasonal sales bring extra discounts.
Does Shenzhen Airlines offer online check-in?
Yes. It typically opens 24-48h before departure; check the airline's site or app for exact windows.
What is the Shenzhen Airlines baggage allowance?
Allowances depend on route and fare class — see our baggage page for Shenzhen Airlines or the official baggage rules.
What is the Shenzhen Airlines frequent flyer program?
PhoenixMiles (shared with Air China). Registration is free; miles can be redeemed for tickets, upgrades and partner benefits.
Where is the Shenzhen Airlines hub?
The main base is Shenzhen Bao’an — the widest choice of frequencies, timings and connections is from there.