Cathay Pacific online check-in guide

Cathay Pacific · CX

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Cathay Pacific — Online check-in

Cathay Pacific check-in window: Online check-in opens 48h before departure and closes 60 min before; HKIA counters also close 60 min before.

After checking in online you receive a mobile boarding pass; checked bags must still be dropped at the counter before the cut-off. International flights usually require document verification at the airport, so allow extra time.

At the airline's home base (Hong Kong International Airport) you'll find the fullest set of counters, kiosks and bag-drop lanes; at peak hours (7-9am, holidays) arrive 30 minutes earlier than usual. Seat maps are widest the moment check-in opens — window, aisle and exit-row seats (sometimes paid) go first.

For international departures check passport validity (6+ months is the usual requirement) and destination visa/entry rules; some countries also require proof of onward travel, which the counter will verify.

How to check in

  1. Open the check-in page on the official site or app
  2. Enter your ticket/ID number and name
  3. Choose a seat and confirm contact details
  4. Save the mobile boarding pass
  5. Drop checked bags at the counter in time

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Frequently asked questions

Do I still need the counter after online check-in?

With no checked bags and a mobile boarding pass you can go straight to security on domestic flights; international flights usually still require document checks.

Can I pick a seat at check-in?

Yes — standard seats are free once check-in opens; front-row and exit-row seats may require payment or status.

What if I miss the check-in cut-off?

Go straight to the airline's airport service desk. Once counters close you are normally treated as a no-show and must rebook (fees may apply); calling ahead sometimes holds your seat.

Can I check in for my travel companions?

Passengers on the same booking can usually be checked in together with adjacent seats; separate bookings must check in separately — do it early to sit together.